Support
Withdrawal from the contract
Changed your mind? You can withdraw from your purchase within 14 days of receiving it, without giving a reason. Fill in the form below and we'll take it from there.
Under EU consumer law you have 14 days from the day you receive your order to withdraw from the contract, without giving any reason.
Submitting this form counts as your formal notice of withdrawal. You can also send us the same information by email — the form is simply the easiest way.
How it works
- Fill in and submit the form. We'll confirm receipt by email.
- We'll send you the return address and instructions.
- Send the items back within 14 days of your notice.
- We refund you within 14 days of receiving the return, using your original payment method.
Items should be unworn, unwashed and in their original condition. Return shipping is at your own cost unless the item is faulty or incorrect.
Send to
Piotr Kozłowski
ul. Poniatowskiego 49/2
37-450 Stalowa Wola
Poland
Email: contact@rillandriver.com